This item comes with Shar's 1 year warranty covering defects of workmanship or materials. General wear and tear or mis-use are not covered. Non-transferable.
30-Day No Hassle Return Policy
If you are not satisfied with this item for any reason you may return it for a full refund within 30 days of purchase.
If you have any questions about this product's warranty or to make a return please contact our Customer Service Department at 800.793.4334 or email us at email@example.com
I use these straps on a daily basis and they work great! Using 2 for a backpack system works extremely well. As advertised the load feels 50% lighter!! The only thing is that the cello case is very high up, and personally I find that to be more comfortable, a problem arises when you are in a room with low ceilings, or getting onto a subway car.
I was the happy owner of a Continental
case since 1992 and allthough I really loved the design, the case, designed with just one side-mounted strap and being very heavy was not very practical for every day use. So, two years ago I ordered the lattest model which featured two straps for backpack use.
It was an improvement, but something seemed wrong - the straps were not designed for a backpack use and so the air-filled compartments were in the wrong place and so next to useless. These new straps are true to their promise: they are extremely comfortable and you have the feeling that the case is much lighter than it really is. I would suggest that American Case Co. should offer their clients a choice between one older-style strap or two newer ones (or both, at a cost?)
I got one of these straps, and liked it very much; the foam-filled grid is very comfortable on my old shoulders. However, it is, after only a year or two, disintegrating, and leaves my shoulder covered with a bunch of little black flakes. They are easily brushed off, but it is not the best situation!