1-Year Limited Warranty
This item comes with Shar's 1 year warranty covering defects of workmanship or materials. General wear and tear or mis-use are not covered. Non-transferable.
30-Day Rosin Return Policy
Unopened and unused rosin may be returned within 30 days for any reason. We will not accept rosin back that has been used or damaged in anyway.
If you have any questions about this product's warranty or to make a return please contact our Customer Service Department at 800.793.4334 or email us at firstname.lastname@example.org
I have used this product for one month and it is not crisp at all. I spoke with a representative at Shar and was informed that the brand is reforming the product. I don’t know what this means for the rosin recipe but this “new” rosin does not allow my bow to have a crisp or immediate articulation of the string. With a rosin this expensive, one would expect it to be as advertised. The amber color is quite light and not at all what I expected. If you are looking for a quality rosin with more bite, look elsewhere because once you spend the money, there is no returning the product due to Shar’s return policy.
I have tried this rosin from a friend and colleague with the Chicago Symphony and it was very nice but the one I bought from Shar must not be the same blend; it is not the same thing even though it is advertised as the original crisp recipe. Save your money if you want crisp. Perhaps, I may try a cello rosin instead.