Customer Service

Shar's customer service policy is simple: we want all of our string music community to be satisfied with the items they purchase from us.In the event that you're not satisfied, contact our customer care department by phone or email to arrange for either a replacement or credit to your account.

Have another question or concern? We'd love to hear from you! Tell us what you like about Shar, and what can be improved.

30-Day Guarantee on your purchase

30-DAY GUARANTEE