The Best String Guarantee
Please inspect your strings immediately upon receipt. Installed strings are not returnable unless they break within the first 30 days after purchase.
30-Day String Return Policy
Unopened strings may be returned within 30 days so that we may supply all our customers with the freshest possible strings. Because of tonal qualities of each instrument are unique we cannot accept string returns for reasons of tone including false strings.
If you have any questions about this product's warranty or to make a return please contact our Customer Service Department at 800.248.7427 or email us at firstname.lastname@example.org
Handmade Strings Since 1919 from Vienna, Austria
In 1919 violin maker Dr. Franz Thomastik and civil engineering specialist Otto Infeld founded the company, invented the steel string and caused a revolution in the music world. Suddenly the conventional gut string was challenged by a new string with the highest quality of tone, precision and reliability. It was received enthusiastically by virtuosi across the world.
The string makes the music. The diversity and beauty of the musical timbre depend upon, on the one hand, the type of material used for the core and on the other hand, the material spun around the core. For a perfect sound, Thomastik-Infeld has consistently chosen steel and nylon as the string core material for bowed and plucked instruments.
The highest standards are guaranteed by ongoing research in Thomstik-Infeld's own research lab engaging a team of highly specialized technicians. However, tone perfection is achieved primarily by the delicate touch of fingers and the highly qualified staff in the workshops: Every string at Thomastik-Infeld is wound and checked by hand.