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An Update from SHAR

To our customers and friends,

SHAR Music: Since 1962
We’re musicians, just like you. And, while we are continuously adapting to these new circumstances, some things remain the same:

  • First and foremost, our commitment to you, our customer and extended family. We know you rely on us to get your essentials for your instruments, classrooms, and homes. For us, our resolve to get you the items you need – when you need them – has never been stronger.

    On March 23, Michigan Governor, Gretchen Whitmer ordered a "Stay Home, Stay Safe" Executive Order effective at midnight March 24 through April 13, 2020. This limits the functions of all non-essential work. While this mandate has changed the way we do business, we want to reassure you our expert team will still be accessible.

    Our Ann Arbor showroom will be closed during this time, and all curbside delivery discontinued. However, our dedicated customer service team will be available via email and live chat from 9:00am to 7:30pm (EST).

    Please note, if calling you will be prompted to leave a message and we’ll get back to you as quickly as possible. Shipping will continue as usual, with proactive measures to avoid delays.

  • Taking care of our Shar Family’s health and well-being is essential to us. We are adapting as swiftly as possible, identifying and updating work policies to support our team members. Ultimately, we hope this will strengthen our mission of keeping both our family and our business healthy.

  • We understand the impact this has on musicians and the industry we serve. We are committed to investigating opportunities within our music community to give back, engage, and bring musicians together – even in the most isolated circumstances.

We recognize the beauty and joy music can bring during such challenging times and we are dedicated to showcasing this online and throughout our social media.

Thank you again for your trust in our brand. Stay safe and keep sharing the music. We’ll continue to do our best to be here when you need us.

Your SHAR Family