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Employment Opportunities

SHAR Music is looking for talented individuals to enhance and develop our status as the industry’s leading merchandiser of stringed instruments! While music experience is a plus, not all of our positions require a musical background. We are located in the heart of Ann Arbor, MI.
Current Open Positions


Job Overview

We strive to hire string players and musicians to offer a wonderful experience for our customers. However, if you are not a musician, there are still opportunities at SHAR for you. If you are passionate about sales and providing customers with a wow experience; if you are motivated, efficient with your time, and a team player. If you possess excellent communication skills, enjoy a challenge, and appreciate a generous compensation package, then we would love to hear from you.

Duties and Responsibilities:

  • Listen to issues, empathize and solve customer issues
  • Recommend new products or services to each customer
  • Answer phone calls, live chat and email. (Not all at the same time)
  • Follow through with associated call and email activity
  • Enter orders, track shipments, answer product questions, etc.
  • Encourage your team mates
  • Participate in sales training and departmental meetings
  • Regularly review all showroom signage and printed marketing materials for relevance
  • Communicate efficiently with warehouse staff other staff where necessary


  • Excellent computer skills with working knowledge of Microsoft Office software
  • Must be able to learn and use Ecometry and Maestro/Cynergi computer programs
  • Outstanding interpersonal, communication, organization and problem-solving skills
  • Display excellent, up-to-date knowledge of product and procedure
  • Background in instrumental music preferred
  • Pass a basic test
  • Previous experience in sales, customer service preferred
  • Work 5 days a week including Saturdays
  • Must be a self-starter with strong solution oriented thought process

Excellent Benefit Packages for Full-Time Positions

Medical/Prescription Benefits
Flexible Spending Accounts
Term Life Insurance
Short/Long Term Disability Insurance
Paid Holidays
PTO (paid time off)

SHAR MUSIC is an equal employment opportunities employer (EEO).

Submit your resume to [email protected]



Our Most Popular Positions*

Contact Center Representative
Position requires working in our Contact Center (Ann Arbor, MI) handling inbound customer sales and customer service calls. This position has constant customer phone interaction and applicant must be able to work in a fast-paced environment. Monday hours as well as as one Saturday are required per month. Full-time positions (35 hours per week or more) receive full benefits package.

Showroom Representative
Position requires working in our Showroom (Ann Arbor, MI) handling walk-in local customers from the greater Southeastern Michigan area. Applicant must be comfortable working one on one with customers. Requirements include: Ability to read music and determine key signatures, computer literate, ability to learn how to tune a stringed instrument, and some high school work. Monday hours as well as one Saturday and/or Sunday hours are required per month. Full-time positions (35 hours per week or more) receive a full benefits package.

Instrument Technician
Position requires working in our Production Shop (Ann Arbor, MI) on student level instruments between the hours of 8am and 6pm, Monday-Friday. The ideal candidate for this position is a reliable self-starter who enjoys working with his/her hands. Woodworking, jewelry making, or other hands-on experience is a plus. Experience playing a string instrument is preferred by not required. Meeting SHAR instrument standards of quiality control and high volume productivity deadlines are a must. SHAR provides training, a positive work environment, and competitive hourly wages. Interested parties should submit email with letter of interest and resume to [email protected] with Instrument Technician in the subject.

*We keep applications and resumes on file for 1 year. Even if a position is not open now, but interests you, please send in an application or resume. Employment Opportunities at SHAR Music

Human Resources
Shar Products Company
2465 S. Industrial
Ann Arbor, MI 48104

Resumes can also be emailed
or faxed (734.786.6660)


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