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Based on 3 Reviews
Reviewed On: 11/13/2021
I liked the design of this mug so bought 2 of these to test whether I would give them to students for the holidays. The paint is not glazed on and it almost entirely washed off in the dishwasher. Also, the manufacturer's stamp is in large gold letters opposite the handle of the mug where you see it all the time. I will not give these as gifts to anyone, not even kids. To date it is my only seriously disappointing purchase from Shar.
Yes | 0 people found this review helpful
Reviewed On: 12/27/2018
I purchased this mug a year ago as a Christmas gift for my daughter, a young violinist. It is classy, and has held up wonderfully through many cups of hot tea and hot chocolate, and equally as many dish washings! Would purchase again!
Yes | 38 people found this review helpful
Reviewed On: 08/23/2018
Years ago, I received one of these as a present. It was purchased at the shop in Ann Arbor and was (still is!) of excellent quality. The mug offered at sharmusic.com looked the same in the picture, so I ordered it to give it as a gift as well. Great disappointment! The golden paint is bleeding and the permanent stains make this "gift" worthless.
Thank you for submitting your review, Mariana. I sincerely apologize that there was an issue with the mug you recently ordered. We have a satisfaction guarantee on all of our products, and would be happy to help you exchange or return the mug. Please feel free to get in contact with our Customer Service Department at 800-248-7427 or via email at [email protected] and we can go over options.
Yes | 44 people found this review helpful