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Questions? Send us an email at flexplan@sharmusic.com or call 800.248.7427.
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Rent vs. Flex The main difference between renting and purchasing an outfit on the Flex Purchase Plan, is that with the Flex plan, you own the outfit after 24 months. The other difference is that with the flex plan you receive a brand new outfit, while with a rental you may receive a used or refurbished outfit. Both the flex plan and renting offer you the opportunity to return the outfit at any time, accumulate purchase credit, or exchange or trade-in the instrument at any time. Since we are unable to offer a nationwide rental program due to tax restrictions, the flex plan is a great alternative to those living outside of the state of Michigan. Flex vs. Buy You may be wondering why you would buy an instrument using the Flex Purchase Plan when you can purchase an outfit out-right. The answer to this question is based on your personal requirements. Since you can trade-in any outfit you purchase out-right at any time, and the same applies to the Flex Purchase Plan, it depends on what your needs and financial restrictions are. It also depends on how long you anticipate the player to use the instrument. It may be better to use the flex plan, for example, if you have a child who just started, and you are not sure will continue. You can keep the instrument for as long as their interest continues, and then send it back with no further obligation. What does the Flex Warranty cover? Shar agrees to replace broken strings and repair or replace damaged Outfit components when breakage or damage is deemed by Shar to have been caused by defects in workmanship or materials. Warranty does NOT cover accidental damage or theft. Shar will not pay for any unauthorized repairs, unauthorized purchases, rentals or any other form of replacement including shipping and handling charges or any related costs of any Outfit component or part at any time. What if I decide I want to pay-off the flex outfit? At any time Customer may buy-out the remaining payments of their Flex Purchase by paying a percentage (Violin 50%, Viola 55%, Cello 60%) of the total of the remaining payments. Flex Credit may not be used towards the buy-out and all Flex Credit accumulated is considered null and void at the time of buy-out. The Outfit purchased in a buy-out may be traded-in at any time for an instrument of greater value. The trade-in allowance will be the same percentage allowed for trade-ins of the same level instrument if purchased new at the time of the buyout. Example - Violin $15/month: After 10 payments $150 has been paid towards a total of $360, leaving a balance owing of $210. 50% of $210 = $105 which is the buy-out amount. Flex Credit of $75 (50% of $150) cannot be applied to buy-out amount and is now null and void. In the future the outfit is traded in and 50% (2004 trade-in rate for all Hoffmann violins) of the total purchase price (payments + buyout = $150 + 105 = $255) is applied towards the purchase of a $500 outfit with calculations as follows: New Outfit Price less Trade-in Credit = New Total to be Paid |
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