SHAR's 30/365 Guarantee We want you to be satisfied with everything we sell.
Return any item for up to 30 days from time of purchase. Defective items are guaranteed for up to 1 year.
Cannot return special orders, installed strings and opened electronic media - cds, dvds, vhs & software. Anything that proves defective in materials or workmanship in the first year may be returned for refund or exchange (except strings).
For more information on returns & exchanges, please click here.
In Home Trials Our Safe, Easy, and Risk-Free In Home Instrument & Bow Trial Program.
Safe - Our shipping containers are designed so that instruments and bows arrive to you safely and in playing condition.
Risk-Free - You are not responsible for anything that may happen in shipping.
Easy - Take the guesswork out of return shipping charges. Our shipments include a prepaid return label for easy returns.
For more information on on our In Home Trial Program, please click here.
Trade-In Policy There has never been a better time to "Step-Up" to your next instrument!
SHAR is devoted to your musical development from your first beginning instrument to the eventual instrument of your dreams. We know how important your equipment is in producing the best sound possible. As you grow musically, you will undoubtedly need an instrument that can grow with you. We encourage you to take advantage of our Trade-In Program.
For more information on our trade in policy, please click here.
Repair & Restoration Shop Providing repair & restoration service for all instruments new or old.
Providing basic repairs and routine maintenance as well as extensive restorations on instruments and bows. We welcome you to visit the SHAR Repair & Restoration Shop in Ann Arbor. You may also arrange to send your instrument or bow to us for repair and restoration service.
For more information on the SHAR Repair & Restoration Shop, please click here.